Privacy policy

The Mail Exchange CC (“we”, “us”) respects your privacy. This policy explains how we collect and use personal information through this website, in line with South Africa’s Protection of Personal Information Act (POPIA).

Who we are

The Mail Exchange CC is a web development and hosting company based in Cape Town, South Africa. We are the responsible party for the personal information collected on this website. You can contact us at info@mailmen.co.za.

What we collect

When you send us an enquiry, we collect the details you enter in the form:

• Your name and email address
• Your phone number and company name, if you choose to provide them
• The service you are interested in and your message

Like most websites, our server also records basic technical information, such as your IP address and browser type, to keep the website secure and working properly.

How we use your information

We use your information to respond to your enquiry, prepare quotes, provide the services you ask for and keep our website secure. We do not sell your personal information, and we do not use it for marketing without your consent.

Who we share it with

We only share your information with service providers who help us run our website and services, such as our hosting provider, and only as far as necessary. They are required to keep it confidential and secure. We may also disclose information where the law requires it.

How long we keep it

We keep your information only for as long as we need it for the purposes above, or as long as the law requires.

Cookies

This website uses only the cookies it needs to work properly and stay secure.

Your rights

Under POPIA you may ask to see the personal information we hold about you, ask us to correct or delete it, or object to how we use it. To do so, email info@mailmen.co.za.

If you are unhappy with how we have handled your information, you may lodge a complaint with the Information Regulator of South Africa at inforegulator.org.za.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.